A little background. My husband has two accounts with the FRO. One case for oldest child now 21 finished school full time job living with grand parents -this child no longer receiving on going support but does have arrears owed to Ontario Works.
The second case for two children 17 and 18 still in school... Previous arrears paid in full as of March 28th this year. My husband has been paying the ongoing child support.
Today on checking the FRO information line it seems that FRO has been applying the ongoing child support payments from case 2 to the arrears from case 1 and causing arrears to accrue in case 2.
What are my options? I have not called them yet, i'm still trying to calm down enough to communicate with them effectively.
The second case for two children 17 and 18 still in school... Previous arrears paid in full as of March 28th this year. My husband has been paying the ongoing child support.
Today on checking the FRO information line it seems that FRO has been applying the ongoing child support payments from case 2 to the arrears from case 1 and causing arrears to accrue in case 2.
What are my options? I have not called them yet, i'm still trying to calm down enough to communicate with them effectively.
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