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  • #16
    Thanks Mess - ddol1 - That is what I wanted to hear. My concern is not only that I can access my records, but that my ex can access his. And Ddol - I agree with you on the attitude - I'm not after a big payout - I'm not asking for all those years of accrued interest, I would simply like to make good on a very bad mistake that I allowed to happen. My ex could very well have made the same assumption as me based upon our records - who knows? It's very good to hear that records exist to proof the truth of the matter.

    Thanks to all for taking the time to post.

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    • #17
      Call the Head Office of the banking institution. They have persons on staff who do "archiving" and there ought to be archived information pertaining to you, beyond 7 years. There is a fee. Hey, it's the Bank. Hope that works.
      Last edited by hadenough; 08-25-2012, 09:44 PM.

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      • #18
        I actually have the same issue, I was unable to get anything past 7 years from the Bank. They told me that they do not keep anything older than that. I did talk to different people at the bank, so does it vary from bank to bank?

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        • #19
          Moolight, they definately keep records going back more than 7 years. I deal with a large branch downtown in the largest city in Canada, and they have numerous multimillion dollar clients who go through divorce. I got instant service.

          It's possible you are being ignored, but the records are there. Talk to a family law specialist, have them send a letter to your branch if necessary. There is no reason for you to be treated like this, other than that you have been dealing with junior personnel who don't completely understand the process.

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          • #20
            I certainly did not get that service at RBC, I keep getting the 7 years archive limit under the canadian bank regulation. I will try what you said to see if that makes a difference.

            My Lawyer never mentioned anything when I told that I could not obtained records past 7 years. Luckily I had RSP statement printed at home that where close to the date needed.

            The only one that is really disputed is from 1994 a bank account statement as I provided the booklet. I did not bother with my second bank account as I could find any bank statement that would be acceptable.

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            • #21
              to all including the credit unions....... it is called hard drives!!! The banks have things stored at least as far back as compterized banking. Again, you need to speak with the bank manager and it doesn't matter if you are in a big branch in a big city or the smallest branch in one of Canada's small towns. No Service from YOUR bank manager call online and speak to a complaints service manager to contacting your bank's head office...... Yes they have executives that go all the way up to the head office including the BANK President (if you haven't hit that person, you have not exhausted your options).

              I may have had it easy here (maybe the only thing) but others here have done it just as easily so it is possible - the resistance is the need to do each page seperately, hit print, open the next and print.... and the last one - print. It is a pain in their butt no doubt.....

              Last is having the family court make an order to the bank to present the information - if you have an account there that makes a difference to you (you do not need to be a millionaire - maybe the opposite, that one missing account may mean the world to your final settlement where to the millionaire it is just one of many sources of investment)

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